Delete your Path Health account

In the app

1. Open the Path Health app and sign in.
2. Open Profile.
3. Choose Remove Account and confirm.

If you do not have an active telehealth subscription, your sign-in is deleted immediately and you are signed out.

If you have an active subscription, you are not charged again. Your account stays available until the end of the period you have already paid for and is then deleted automatically. The date is shown when you confirm and on your Profile. Until that date you can sign in and choose Keep My Account to cancel the deletion.

What is deleted and what is kept

• Deleted: your Path Health sign-in, meaning the email address and password you use for the app, and with it your access to the app. Any telehealth subscription is not renewed.
• Kept: your medical record, including visit notes, prescription consultations, telehealth encounters, 3D foot models and orders. It is held by your healthcare provider, who is required by HIPAA and state law to keep medical records for a minimum period. Contact your provider with requests about your record.

Request deletion without the app

Fill in this form if you cannot use the app. Before anything is removed, we reply to the account's email address to confirm that the request came from you.

Leave this field empty

Your name

Email you sign in with

Anything we should know? (optional)

I want my Path Health account removed.

Request account deletion

We use what you send only to handle this request. See the privacy policy.

Prefer email?

Write to info@mypathhealth.org from the email address you sign in with.